Vue du ciel du Château de Montcaud

Room directory

Welcome to Château de Montcaud

Dear guests, on this page you will find all essential information to make the most of your stay. We remain at your disposal should you have any questions. 

Set between olive groves, garrigues and vineyards, Château de Montcaud is the ideal hub to discover Provence (Occitane) and its (hidden) treasures, rich in cultural and natural sightseeing spots, as well as charm and authenticity.

Contacts et accessibility

Internal calls :

Reception / front desk : 9

Restaurants : 202

Contact another room : 1+ room number

External calls : 

External calls : 0+ phone number

European emergency number : 112 

Veterinarian emergencies : 3115

Security : The main gate is closed at night. To enter the hotel, please contact the reception through the intercom located on the left at the end of the alley leading up to the gate.
Surveillance cameras ensure optimum security to our guests. In case of emergency, the meeting point is located in the hotel parking lot. Please consult the evacuation plans located in your room and public spaces. 

Promotionen im Château de Montcaud

At your service

Adaptor: Adaptors for your international electronic devices are available on loan at reception.

Allergies: Hypoallergenic duvets/comforters and pillows are available on request. Please inform the restaurant of any food allergies you may have and the chef will adapt your dishes accordingly.

Animals: Dogs are allowed at Château de Montcaud in selected room categories and subject to a rate supplement. We kindly ask you to pick up after your dog, designated waste bags are available in the hotel parking lot. Please note that dogs are not allowed at the swimming pool and in our gourmet restaurant.

Computers: Two computer tablets are available at reception on request.

Concierge service: Our concierge is at your service to assist you with any request you may have to discover the culture and events of our region, and make your stay easy and enjoyable.

Dog-sitting: Service is available on request, please dial 9 to contact reception.

Flowers: Flowers can be ordered to your room by calling reception at 9.

Green Policy: Towels that remain on the racks or hooks will not be replaced. Please place any towels that you would like to be changed in the shower or the bathtub. Recyclable waste such as newspapers, plastic or glass bottles can be left next to the dustbin in your room or outside your room door, our housekeeping team will dispose of them correctly. A recycling station is located in the parking lot.

Housekeeping: Rooms are cleaned daily (except for “La Maison”), and bed sheets and towels are changed every 3 nights. Please dial 9 for any special requests.

Laundry: For ironing, dry cleaning or laundry, please use the laundry form, and the bag placed in your wardrobe. Dial 9 to have your laundry collected in your room or drop off your laundry bag at the front desk.

Lost and found: Lost and found items recovered our housekeeping staff can be shipped to you on request, at your cost. However, perishable products, food and beverages as well as medicine will be disposed of immediately, and cannot be claimed after departure.

Luggage storage: We are happy to store your luggage in a secure place when needed.

Mosquito repellent: Electronic insect repellent plugs are available in your room. A mosquito prevention system has been installed on our restaurants’ terraces, and repellent sprays are available on request at the restaurants and the reception.

Newspapers: A large choice of international newspapers and magazines is available via Pressreader. You can access the website via the Wifi connection of the hotel.

Public restrooms: Restrooms are located on the basement floor of the main château, as well as at the Bistro in the Mas annexe building.

Satisfaction: If you would like to share your comments and suggestions for improvement, a satisfaction survey is available at reception. If you have any complaints about your stay, send an email to, giving as many details as possible. We will reply within 48h00.

Shoe polish: To have your shoes cleaned and/or polished, please contact the reception team by dialing 9

Taxis: Only a few taxi companies operate in the area and private chauffeur apps do not offer their services in the region. Please contact the reception 48 hours in advance for taxi reservations.

Wellness: Massages, beauty treatments, hairdressers, manicures, pedicures – we work with a number of trustworthy external service providers. For futher information, please contact our concierge or dial 9.

Das Schwimmbad im Château de Montcaud


Air conditioning and heating : All rooms are equipped with individually adjustable fan convector units. These can be used as air conditioners in the summer, and as heating in the cooler month. Please note that the units will switch off automatically when windows are opened.

Alarm clock: The telephone in your room has an alarm function. Would you prefer a wake-up call from our front office team? Please contact reception to let us know what time to wake you up.

ATM: The nearest banks and ATMs are in Bagnols-sur-Cèze. You can also find a cash machine in Goudargues.

Bicycles: a number of bicycles – both electronic and standard – are available free of charge for our hotel guests. Please ask our reception if you would like to use them, our staff will equip you with helmets and the keys to the safety locks.

Car park: The hotel car park is free of charge for all guests, as are the two electronic charging stations for e-vehicules. Please move your vehicle to a regular parking space when you have finished recharging to enable other guests to use the chargers.

Check-in and check-out times: Rooms are available from 3.00 pm on arrival day and until noon on departure day. “La Maison” is available from 5.00 pm on arrival day and until 10.00 am on departure day. We ask you to respect these times to ensure a smooth turn-over. Chargeable late check-out is possible subject to availability.

Children: At Château de Montcaud, we like to take special care of our youngest guests. Baby cots, bathtubs and bottle warmers are available on request, as well as a number of baby amenities – please do not hesitate to ask if there is anything you need! Children benefit from special rates at the restaurants, and a kids menu is available for lunch and dinner at the Bistro.

Currency exchange: Currency exchange is not possible at the Château.

Defibrillator: A defibrillator is located in the Mas building, between the restrooms and the side entrance.

Extra beds : Extra beds are available in certain room categories at an extra cost.

Internet : A high-speed connection WIFI network as well as fiber is available. To connect, simply select the network name “HOTEL GUESTS”. The login is your reservation name and the password is your room number.

Language spoken: Our team speaks French, English, Spanish, German and Russian.

Payment: We accept all forms of payment, except for checks and wire transfers.

Person with disabilities: A dedicated parking spot and an access ramp are located at the back of the Château. Two accessible rooms are available which comply with French PMR norms. Our staff will be happy to assist you if any help is needed.

Pool: Our heated pool is open from 7:00 am to 8:00 pm from spring to autumn. Towels are available on the basement floor or directly on the sunbeds.

Safe: Each room is equipped with its own safe. Instructions on how to use it are inside of the safe.

Smoking: Château de Montcaud is a non-smoking and non-vaping establishment. Smoking is only permitted outdoors, on the terraces of both restaurants and in the outdoor public areas.

Tennis Court: A tennis court is available free of charge for our hotel guests. There is no reservation system, please be considerate of other guests wanting to use the court, and limit your game to 1 hour at a time if necessary.

TV channels : You will find the list of all TV channels on your nightstand.


Take some time to discover the little treasures our boutique has to offer. 

We have created a collection of perfumes and candles “de Moncaud”, unique olfactive art pieces. Do not hesitate to ask our concierge to introduce you to the fragrances designed for the château, through an olfactory experience.  

During your stay, you will be able to discover art pieces and lampshades made of silk, located in different parts of the Château, as an homage to the builder of Château de Montcaud, silktrader Eugène Collain. Some of these are for sale, please do not hesitate to ask the reception team to learn more about the silk story, and the pieces for sale to take home with you.

If you are looking for a 100% local souvenir to take back home – why not opt for a jar of our very own honey, harvested in the château’s park. 

Das Schwimmbad im Château de Montcaud


With a top chef in the kitchen, a neighbourhood eatery and a gourmet restaurant, as well as a large number of culinary events throughout the year, the chateau is a paradise for foodies. Do you have dietary restrictions or allergies? Please let us know when making your reservation and we will adapt to your needs.

Bistro de Montcaud: Open for breakfast, lunch and dinner. You can also enjoy our terrace under the chestnut trees for tea time or an aperitif. Discover our menus and opening hours. Consultez ici les horaires et la carte.

Some Sundays during the season, jazz brunches are organised at the Bistro. See all dates here.

Le Cèdre de Montcaud: Expect traditional French gourmet dishes at Le Cèdre de Montcaud, and prepare to be surprised by the twists our Chef adds to classic recipes. Our gourmet restaurant welcomes you for dinner only, from Wednesday to Saturday. We kindly ask you to respect a business casual dress code. Please note that dogs are not allowed at Le Cèdre de Montcaud. For more information.

Room service: A 15 EUR trip charge applies to room service order. Our room service menu is available from 7:30 am to 10:00 pm. You can consult it here and place your order by dialing 9.

Breakfast: Breakfast is served at the Bistro from 7:30 am to 10:30 am. If you are leaving early and would like breakfast to take-away, please order at reception before noon on the day before.

Take-away: Take-away breakfast and picnics are available at an extra cost. Please order them at reception at least 24 hours in advance.

Wines: Château de Montcaud is located in the golden triangle of Côtes du Rhône, Châteauneuf du Pape, Lirac et Tavel wine appellations. Wine is an integral part of our beautiful region, and our wine list proudly showcases local producers as well as great vintages. Do not hesitate to ask our sommelier for advice.

Promotionen im Château de Montcaud


We are fortunate to have 5 hectares of parkland at our doorstep, in which many activities are possible. Do not hesitate to wander around our forest and discover our historical grotto.

Many outdoor games are available for our guests: a set of petanque games for the whole family, tennis and badminton equipment, ping-pong set, Molkky game… all are available at the reception.You can also ask for a selection of board games for indoor fun.

To discover our region, bikes (including e-bikes) are available. Please ask our concierge to borrow them.