Air conditioning and heating : All rooms are equipped with individually adjustable fan convector units. These can be used as air conditioners in the summer, and as heating in the cooler month. Please note that the units will switch off automatically when windows are opened.
ATM: The nearest banks and ATMs are in Bagnols-sur-Cèze. You can also find a cash machine in Goudargues.
Bicycles: a number of bicycles – both electronic and standard – are available free of charge for our hotel guests. Please ask our reception if you would like to use them, our staff will equip you with helmets and the keys to the safety locks.
Car park: The hotel car park is free of charge for all guests, as are the two electronic charging stations for e-vehicules. Please move your vehicle to a regular parking space when you have finished recharging to enable other guests to use the chargers.
Check-in and check-out times: Rooms are available from 3.00 pm on arrival day and until noon on departure day. “La Maison” is available from 5.00 pm on arrival day and until 10.00 am on departure day. We ask you to respect these times to ensure a smooth turn-over. Chargeable late check-out is possible subject to availability.
Children: At Château de Montcaud, we like to take special care of our youngest guests. Baby cots and baths are available on request, as well as a number of baby amenities – please do not hesitate to ask if there is anything you need! Children benefit from special rates at the restaurants, and a kids menu is available for lunch and dinner at the Bistro.
Currency exchange: Currency exchange is not possible at the Château.
Defibrillator: A defibrillator is located in the Mas building, between the restrooms and the side entrance.
Extra beds : Extra beds are available in certain room categories at an extra cost.
Internet : A high-speed connection WIFI network as well as fiber is available. To connect, simply select the network name “HOTEL GUESTS”. The login is your reservation name and the password is your room number.
Language spoken: Our team speaks French, English, Spanish, German and Russian.
Payment: We accept all forms of payment, except for checks and wire transfers.
Pool: Our heated pool is open from 7:00 am to 8:00 pm from spring to autumn. Towels are available on the basement floor or directly on the sunbeds.
Safe: Each room is equipped with its own safe. Instructions on how to use it are inside of the safe.
Smoking: Château de Montcaud is a non-smoking and non-vaping establishment. Smoking is only permitted outdoors, on the terraces of both restaurants and in the outdoor public areas.
Tennis Court: A tennis court is available free of charge for our hotel guests. There is no reservation system, please be considerate of other guests wanting to use the court, and limit your game to 1 hour at a time if necessary.
TV channels : You will find the list of all TV channels on your nightstand.