Room directory
Welcome to Château de Montcaud
Dear guests, on this page you will find all essential information to make the most of your stay. We remain at your disposal should you have any questions.
Set between olive groves, garrigues and vineyards, Château de Montcaud is the ideal hub to discover Provence (Occitane) and its (hidden) treasures, rich in cultural and natural sightseeing spots, as well as charm and authenticity.
Contacts et accessibility
Internal calls :
Reception / front desk : 9
Restaurants : 202
Contact another room : 1+ room number
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External calls :
External calls : 0+ phone number
European emergency number : 112
Veterinarian emergencies : 3115
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Security : The main gate is closed at night. To enter the hotel, please contact the reception through the intercom located on the left at the end of the alley leading up to the gate.
Surveillance cameras ensure optimum security to our guests. In case of emergency, the meeting point is located in the hotel parking lot. Please consult the evacuation plans located in your room and public spaces.
At your service
Adaptor: Adaptors for your international electronic devices are available on loan at reception.
Allergies: Hypoallergenic duvets/comforters and pillows are available on request. Please inform the restaurant of any food allergies you may have and the chef will adapt your dishes accordingly.
Animals: Dogs are allowed at Château de Montcaud in selected room categories and subject to a rate supplement. We kindly ask you to pick up after your dog, designated waste bags are available in the hotel parking lot. Please note that dogs are not allowed at the swimming pool and in our gourmet restaurant.
Baby-sitting: Service is available on request, please dial 9 to contact reception.
Concierge service: Our concierge is at your service to assist you with any request you may have to discover the culture and events of our region, and make your stay easy and enjoyable.
Dog-sitting: Service is available on request, please dial 9 to contact reception.
Flowers: Flowers can be ordered to your room by calling reception at 9.
Green Policy: Towels that remain on the racks or hooks will not be replaced. Please place any towels that you would like to be changed in the shower or the bathtub. Recyclable waste such as newspapers, plastic or glass bottles can be left next to the dustbin in your room or outside your room door, our housekeeping team will dispose of them correctly. A recycling station is located in the parking lot.
Housekeeping: Rooms are cleaned daily (except for “La Maison”), and bed sheets and towels are changed every 3 nights. Please dial 9 for any special requests.
Laundry: For ironing, dry cleaning or laundry, please use the laundry form, and the bag placed in your wardrobe. Dial 9 to have your laundry collected in your room or drop off your laundry bag at the front desk.
Lost and found: Lost and found items recovered our housekeeping staff can be shipped to you on request, at your cost. However, perishable products, food and beverages as well as medicine will be disposed of immediately, and cannot be claimed after departure.
Mosquito repellent: Electronic insect repellent plugs are available in your room. Sprays are available on request at the restaurants and the reception.
Public restrooms: Restrooms are located on the basement floor of the main château, as well as at the Bistro in the Mas annexe building.
Taxis: Only a few taxi companies operate in the area and private chauffeur apps do not offer their services in the region. Please contact the reception 48 hours in advance for taxi reservations.
Information
Air conditioning and heating : All rooms are equipped with individually adjustable fan convector units. These can be used as air conditioners in the summer, and as heating in the cooler month. Please note that the units will switch off automatically when windows are opened.
ATM: The nearest banks and ATMs are in Bagnols-sur-Cèze. You can also find a cash machine in Goudargues.
Bicycles: a number of bicycles – both electronic and standard – are available free of charge for our hotel guests. Please ask our reception if you would like to use them, our staff will equip you with helmets and the keys to the safety locks.
Car park: The hotel car park is free of charge for all guests, as are the two electronic charging stations for e-vehicules. Please move your vehicle to a regular parking space when you have finished recharging to enable other guests to use the chargers.
Check-in and check-out times: Rooms are available from 3.00 pm on arrival day and until noon on departure day. “La Maison” is available from 5.00 pm on arrival day and until 10.00 am on departure day. We ask you to respect these times to ensure a smooth turn-over. Chargeable late check-out is possible subject to availability.
Children: At Château de Montcaud, we like to take special care of our youngest guests. Baby cots and baths are available on request, as well as a number of baby amenities – please do not hesitate to ask if there is anything you need! Children benefit from special rates at the restaurants, and a kids menu is available for lunch and dinner at the Bistro.
Currency exchange: Currency exchange is not possible at the Château.
Defibrillator: A defibrillator is located in the Mas building, between the restrooms and the side entrance.
Extra beds : Extra beds are available in certain room categories at an extra cost.
Internet : A high-speed connection WIFI network as well as fiber is available. To connect, simply select the network name “HOTEL GUESTS”. The login is your reservation name and the password is your room number.
Language spoken: Our team speaks French, English, Spanish, German and Russian.
Payment: We accept all forms of payment, except for checks and wire transfers.
Pool: Our heated pool is open from 7:00 am to 8:00 pm from spring to autumn. Towels are available on the basement floor or directly on the sunbeds.
Safe: Each room is equipped with its own safe. Instructions on how to use it are inside of the safe.
Smoking: Château de Montcaud is a non-smoking and non-vaping establishment. Smoking is only permitted outdoors, on the terraces of both restaurants and in the outdoor public areas.
Tennis Court: A tennis court is available free of charge for our hotel guests. There is no reservation system, please be considerate of other guests wanting to use the court, and limit your game to 1 hour at a time if necessary.
TV channels : You will find the list of all TV channels on your nightstand.
Boutique
Take some time to discover the little treasures our boutique has to offer.
We have created a collection of perfumes and candles “de Moncaud”, unique olfactive art pieces. Do not hesitate to ask our concierge to introduce you to the fragrances designed for the château, through an olfactory experience.
During your stay, you will be able to discover art pieces and lampshades made of silk, located in different parts of the Château, as an homage to the builder of Château de Montcaud, silktrader Eugène Collain. Some of these are for sale, please do not hesitate to ask the reception team to learn more about the silk story, and the pieces for sale to take home with you.
If you are looking for a 100% local souvenir to take back home – why not opt for a jar of our very own honey, harvested in the château’s park.
Dining
With a top chef in the kitchen, a neighbourhood eatery and a gourmet restaurant, as well as a large number of culinary events throughout the year, the chateau is a paradise for foodies. Do you have dietary restrictions or allergies? Please let us know when making your reservation and we will adapt to your needs.
Bistro de Montcaud: Open for breakfast, lunch and dinner. You can also enjoy our terrace under the chestnut trees for tea time or an aperitif. Discover our menus and opening hours. Consultez ici les horaires et la carte.
Some Sundays during the season, jazz brunches are organised at the Bistro. See all dates here.
Le Cèdre de Montcaud: Expect traditional French gourmet dishes at Le Cèdre de Montcaud, and prepare to be surprised by the twists our Chef adds to classic recipes. Our gourmet restaurant welcomes you for dinner only, from Wednesday to Saturday. We kindly ask you to respect a business casual dress code. Please note that dogs are not allowed at Le Cèdre de Montcaud. For more information.
Room service: A trip charge of EUR 15 applies to each room service order. To order, please dial 9 and ask reception about the menus on offer.
Breakfast: Breakfast is served at the Bistro from 7:30 am to 10:30 am.
Take-away: Take-away breakfast and picnics are available at an extra cost. Please order them at reception at least 24 hours in advance.
Wines: Château de Montcaud is located in the golden triangle of Côtes du Rhône, Châteauneuf du Pape, Lirac et Tavel wine appellations. Wine is an integral part of our beautiful region, and our wine list proudly showcases local producers as well as great vintages. Do not hesitate to ask our sommelier for advice.
Leisure
We are fortunate to have 5 hectares of parkland at our doorstep, in which many activities are possible. Do not hesitate to wander around our forest and discover our historical grotto.
Many outdoor games are available for our guests: a set of petanque games for the whole family, tennis and badminton equipment, ping-pong set, Molkky game… all are available at the reception.
To discover our region, bikes (including e-bikes) are available. Please ask our concierge to borrow them.