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Purpose of the website
The object of the present terms and conditions is to define the regulations governing the access to the website www.chateaudemontcaud.com and the terms for its use.
ACCEPTANCE OF THE PRESENT TERMS AND CONDITIONS OF USE FOR THIS WEBSITE
Access and use of the website www.chateaudemontcaud.com is subject to full acceptance of, and compliance with, the provisions of the present terms and conditions.
SAS HOTEL DE MONTCAUD reserves the right to modify or update the present terms and conditions of use at any time. These will take effect starting on the date when they are uploaded to the Château de Montcaud website. The new terms and conditions of use are binding on the user.
SAS HOTEL DE MONTCAUD cannot be held liable for any loss or damage of any nature, be it direct or indirect, resulting from any contents posted on this website.
The user agrees not to transmit any material on this website that could result in civil or criminal liability and to this end agrees not to divulge any material on this website that is illegal, defamatory, or contrary to public policy.
The use of this website presupposes the user’s knowledge and acceptance of the characteristics and limitations of the Internet and related technologies, the absence of protection of certain data against possible misappropriation or piracy and risks of contamination by any viruses circulating on the network.
SAS HOTEL DE MONTCAUD declines all liability in the event of improper use or an incident linked to the use of the computer, Internet access, server maintenance or malfunction of the servers, the telephone line or any other technical connection, problems due to sending forms to an incorrect or incomplete address, any type of computer errors or defects detected on the site.
Trademarks and Logos, Intellectual Property
All the material (text, images…) contained on the website www.chateaudemontcaud.com the exclusive intellectual property of SAS HOTEL DE MONTCAUD. Any copy or use of the contents is subject to prior express written authorization.
The trademarks and logos mentioning the name « Château de Montcaud » shown on the website, are trademarks registered by SAS HOTEL DE MONTCAUD. Their mention on the website does not in any way grant a licence or right to use these trademarks, which cannot be used without the prior written permission of the trademark’s owner, under pain of infringement of copyright.
French Data Protection Act
Your personal information, i.e. your name, your postal address, your telephone number, your email address, your payment card number, in the event that it is transmitted to us, as well as any data provided on our website or generated by your website navigation constitutes confidential data.
Your personal information is only accessible to SAS HOTEL DE MONTCAUD and will only be used in the context of the specific purposes you communicated to us, i.e. to process your reservations or to send you our Newsletter, to answer any requests you make or to inform you of special offers by asking you to fill out questionnaires.
Certain types of information requested on online forms are mandatory and marked as such with an asterisk. If you choose not to provide these details, we cannot process your request.
Your personal data is also accessible, for exclusively technical reasons, to service providers who provide technical processing, hosting and moderation or technical support.
In accordance with Articles 38, 39 and 40 of Law No. 78-17 of January 6, 1978, you have the right at any time to disagree to receive commercial offers or for a legitimate reason, as well as the right to access, rectify and delete information concerning you. You might do that by contacting us by email at the following address: firstname.lastname@example.org or by postal address: Hameau de Combes, 30200 Sabran
Hyperlinks to sites external to www.chateaudemontcaud.com, edited and managed by third parties, are provided purely as a convenience, with SAS HOTEL DE MONTCAUD exerting no control on these external resources. The user bears sole responsibility for their use and SAS HOTEL DE MONTCAUD may not be held liable for hyperlinks to other websites, and particularly for the content of those websites.
Hyperlinks from other sites to www.chateaudemontcaud.com may not be set up without the prior written authorization of SAS HOTEL DE MONTCAUD.
Any such request may be addressed via email to: email@example.com.
Web traffic data and cookie files that we may transfer to your device fulfill a triple purpose: to secure any transactions you may effect, to temporarily memorize the articles that you wish to order until the transaction has been finalized and to analyze how often our pages are consulted, our main objective being to improve the website content. The length of conservation of this data does not exceed 1 year.
The data relating to visitors’ navigation of the website will not be exploited by name. It serves purely as aggregated statistics allowing us to identify which pages are most or least popular, the most used paths through our website, the busiest times of day or days of the week, and the main client or server errors that can occur. We remind you that you have in your browser the ability to block the installation of cookies on your computer.
Each Internet browser has a slightly different configuration for adjusting cookie settings. The Help Menu in each web browser describes the manner in which you can customize your cookie preferences.
For Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Safari™ : https://support.apple.com/kb/PH21411?locale=fr_FR&viewlocale=fr_FR
For Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlmr=en&answer=95647
For Firefox™ http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
For the purpose of designing our website to meet our needs and those of our users, and for the ongoing optimisation of the website, we use the Matomo web analysis service. In this context, pseudonymised user profiles are created and small text files that are stored on your computer (‘cookies’) are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and processed for us.
The information is used to evaluate the use of the website, to compile reports on website activities and to provide other services associated with website and internet usage for the purpose of market research and tailoring the design of this website to suit our needs and those of users. This information may also be shared with third parties if required by law or if third parties are processing these data on our behalf.
b) Google Tag Manager
Google Tag Manager manages so-called website tags via an interface and thus integrates Google marketing services into our online offer. The tag manager implements the tags, and does not process any personal user data. Please refer to the following information on Google services regarding the processing of users’ personal data. Usage guidelines: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.
Any transmission of information linked to online payment, and in particular the transmission of a credit card number and its validity date, is secured by the latest Internet security protocol.
The present terms and conditions and the relationship between SAS HOTEL DE MONTCAUD and the website user are subject to the laws of France. Any dispute that cannot be settled between the two parties shall be brought before the competent courts in Nîmes.